In the News! Netflix Further Snubs Their Customers!

 

Today on July 13th, 2011, Netflix’s Vice President of Corporate Communications Steve Swasey, issued a formal statement to MSNBC following a monumental social media outrage with the company. After yesterday’s announcement of subscription price increases, and over hundreds of thousands unhappy customers all voicing their displeasure via social networks and customer service lines, many reporters were unable to reach Netflix for comment. MSNBC’s Technolog acquired an exclusive statement on behalf of Netflix which addresses and minimizes customer concerns:

He said the timing of the price change was “appropriate” and that “$6 more is a remarkable value, a latte or two every month. For most folks it’s absorbable,” adding Netflix was “sympathetic to those in terrible financial straits.” But, he said, the reaction was “expected.” “We anticipated some folks were not going be happy with the change. It didn’t surprise us.”